Password Reset Error

❓️ Support and bug reports
1

When attempting to reset my password, the following message is displayed:

" Couldn’t send reset email. Please contact your administrator. "

2

Thanks for reporting this @matt - which password are you trying to reset? Nextcloud? From my.collective.tools?

3

Yes my password on my.collective.tools

4

There was an error with your collective tools email address that we’re working on - will send you a temporary password to the address you used for you order in the meantime.

1 Like
5

Thanks for the help!